iTecksys focuses on empowerment and development of its People, through various programs, such as, new skill & domain training, career path road map and guidance, the buddy program, health & wellness sessions, a day as manager and more, these programs keep employees engaged and motivated which has always resulted in low attrition. This has facilitated on-time project deliverables, and great Customer experience as they do not see new faces every week!
At iTecksys, we invest time in understanding our customers business, their needs and expectations, and start with retrospection, why is the Customer engaging us? How can we add value in the short and long term, how do we delight our customer and the end user!
Partnerships are built on trust, we strive to make our customers believe that iTecksys is their partner, and to make this possible, throughout the project engagement, our Account Managers will ensure that the customer are on the same page, this is possible through swift and transparent communication.
Our turn arounds are quick during working days/hours, we follow well defined escalation process for any delays or lapse in communication.
We follow agile delivery model in most of our projects, with internal reviews and sign offs before each sprint.
We strive for Honesty of Mind and Heart in every transaction
The belief of creating a difference in lives of our people remains at core of our actions
A task assigned and agreed, is task done right the first time
This is our LIFELINE, we engage only on what we are GREAT at
We care for our Team and Customer as the way we would like to be taken care of
Openness is the culture we drive and practice. Be it our values, methodology or work environment
A firm belief in work-life balance allows us to keep OUR TEAM motivated. Regular ice-breakers and Team outings are organized to achieve this
